Terms and Privacy | Motivational Skills

PRIVACY POLICY

Our Vision

Alasdair Cant & Associates Limited (ACA) aims to develop, inspire and support growth. Whatever the challenges you currently face in your working life, we can make a tangible difference. Alasdair Cant & Associates Limited is registered in England and Wales Company No 5398687.

Purpose of this statement

This statement explains how we use and protect your data as part of our work. Alasdair Cant & Associates Limited (ACA) promises to safely process and store your personal data. We strive to ensure that we are clear about how we will use the data we collect.

Data plays a big role in what we do. It is fundamental for the safe and effective running of our courses, programmes and our company. The section on 'how we use your personal information' will explain how we use data about you. As per the section on 'what we collect', you may withdraw your consent for us to process your information at any time.

This statement explains how ACA (we) processes your personal information ('data'). In this statement, "processes" means collects, stores, shares and otherwise uses for lawful purposes. "We" and "our" means ACA and it covers all the instances where we might process personal information of supporters, beneficiaries and other relevant parties of ACA. This statement was updated in January 2020 to reflect the new data protection legislation called the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulation (PECR).

If you have any questions about this statement or how we use your personal information, please contact us using the contact details given below.

Organisations are permitted to process data if they have a legal basis in doing so. We process data when:

We have express and informed consent given by the person whose data is being processed; and/or
We have a legitimate interest in processing the data; and/or
It is necessary in relation to a contract or agreement which the person has entered into or because the person has asked for something to be done so they can enter into a contract or agreement; and/or
There is a legal obligation on ACA to process data.
Where ACA is relying solely on consent as the basis for processing data, we are required to obtain your expressed consent and you can modify or withdraw this consent at any time by notifying us in writing, although this may affect the extent to which we are we able to provide services to or interact with you in future.

ACA may change this statement from time to time and any such changes will be published on our website. Notwithstanding any change to this statement, we will continue to process your personal data in accordance with your rights and our obligations in law.

Your personal information: what we collect

The personal information we collect about you will depend on your reason for involvement with ACA. It may include (but isn't limited to):

your name, address, telephone number and email address;
other information you provide to us from time to time which is relevant and necessary for us to collect and process
your activity online concerning your visit/s to our website and when we send you an email
information that you have given to us for use on our App

You, as the data subject, may change your preferences or request deletion of your data at any time in writing, subject to any overriding legal obligation that we may have for its retention. We may keep such data on a 'suppression list' so we know not to contact you or process your data in future until further notice.

You also have the right to raise any issues of concern about us regarding data protection and our processing of your information to the data protection regulator, The Information Commissioner's Office (ICO) https://ico.org.uk/make-a-complaint/

We would never sell your information to a third party.

How we use your personal information

We may use your personal information for the following purposes:
to send you delegate information;
to collect your feedback at the end of the training course;
for invoicing purposes when you commission a service from us;
to send you our newsletter;
to allow you access to our App. If you request that your data is deleted you will no longer be able to access this resource;
to contact you if you have expressed interest in contributing to our App;
to use on our App where written consent has been received. You may revoke this consent at any time and your contribution will be removed;
we may use of cookies and other similar technologies on our online channels or platforms to help you have a better experience when you engage with us;
to help the emergency services if required;
to prevent and detect criminal activity and fraud;
to comply with applicable laws, regulations, court orders, government and law enforcement agencies' requests, to operate our systems properly and to protect ourselves, our beneficiaries and our supporters.

Who we share your personal information with

We do not sell or share personal details to third parties for the purposes of marketing.

We may also share your data with law enforcement agencies, regulators, courts, public authorities or emergency services when required to do so.

Cookies and other similar technologies

We use cookies and similar technologies to collect and store information (which may include your personal information) about how you interact with our website. We may use these technologies to help us deliver relevant information about our organisation.

Cookies are small text files placed on your device which uniquely identify your device. Cookies cannot be used to run programs or deliver viruses to your device.

For more information about our use of these technologies please contact info@cambridgetraining.org.

Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How long we keep your personal information

The period for which we keep your information depends on the purpose for which your information was collected and the use. We will not keep your personal information for longer than necessary for those purposes or for any other legal requirements.

We review all data retention periods every two years. Data collected for accounts purposes are kept for seven years plus an additional period of six months. You can request your data to be forgotten and we will delete all your data other than anything we have to retain for legal reasons. Your email is required for access to the App and so deleting this data will mean you can no longer access this resource.

Keeping your personal information up to date and subject access requests

We want to make sure that any personal information we hold about you is up to date. If you think your personal information is inaccurate, you can ask us to correct or remove it at no charge to you. This is called your right to rectification. Please email our office at info@cambridgetraining.org if you would like to change any information that we may hold on you or write to us at the address below.

Under the GDPR, you have a right to know what personal information we hold about you. If you would like to make a subject access request please email us at info@cambridgetraining.org or write to us at the address below. Please label your email or letter clearly and follow all other advice given here: https://ico.org.uk/your-data-matters/your-right-to-get-copies-of-your-data/preparing-and-submitting-your-subject-access-request/ We will make sure that this request is handled in a swift and appropriate manner and will reply within one month.

If you do not want to receive information from us, please get in touch with us and we will change your preferences: info@ cambridgetraining.org

International data transfers

We will store your data in the cloud which means it may be held on servers outside the European Economic Area (“EEA”). Our storage providers have agreements in place with the relevant parties which include either (i) standard data protection clauses adopted by the relevant data protection regulator and approved by the European Commission or (ii) standard data protection clauses adopted by the European Commission, to ensure that appropriate safeguards are used to protect your personal data.

How we protect your personal information

We maintain the highest standards of data privacy and security to protect your personal details and other information about you because we want you to feel completely confident about the communications you receive from us. We regularly review our processes and procedures to protect your information from unauthorised access and use, accidental loss and/or destruction.

How to Contact Us

Please contact our Data Controller at: info@cambridgetraining.org or by post at

1 Babraham Road, Cambridge, Cambridgeshire, CB2 0RB

TERMS & CONDITIONS

BY DOWNLOADING ANY OF OUR APPS, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS THEN PLEASE DO NOT DOWNLOAD/USE OUR APPS.

Who we are

These Terms and Conditions apply to all apps of Alasdair Cant & Associates registered in England and Wales Company No 05398687. (“we” or “us”).

To contact us, please email info@cambridgetraining.org

Additional Terms and Conditions

These terms outline how you may use our apps. The following additional terms and conditions may also apply to you:

Access to particular areas of our apps may be subject to additional terms to which you must consent in order to use those areas. Your access to and use of third party app stores may be subject to third party app store terms.

Links

No metatags hyperlinks or other forms of linkage whatsoever to any third party website may be inserted to the content within our apps without our prior express written consent (e.g. through any comment section). You may only link to any content within our apps, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to any content of our apps in any website that is not owned by you. Our app interfaces or other content must not be framed by you. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in the below section SUBMITTING CONTENT.

Viruses.

We do not guarantee that our apps will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to download and access our apps. You should use your own virus protection software. If you knowingly send or infect any of our apps with a virus, Trojan horse, worm, or other material that is malicious or technologically harmful then we retain the right at our sole discretion to pursue you for all legal fees (including our own and those of any third party), losses, damages and other expenses that may be incurred by us as a result of your actions. You must not attempt to gain unauthorised access to our apps, the server on which any app content is stored or any server, computer or database connected to our apps. You must not attack any of our apps via a denial-of-service attack or a distributed denial-of service attack or otherwise commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our apps will cease immediately.

Do not rely on Content. The content on the apps is provided for general information only. It is not intended to amount to advice on which you should rely.

Third Party Content.

We are not responsible for websites or other third party content we link to. Where our apps contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites / content or of any information you may obtain from them. We have no control over the content of those sites or resources.

Liability.

We accept no liability in respect of the content of any third party material appearing on our apps or the content of any other website to which any of our apps may be linked or may contain links to from time to time. We make no warranty in respect of the contents of our apps and accept no liability for any loss or damage whatsoever and however arising whether directly or indirectly as a result of access to and/or use of our apps including without limitation acting or failing to act in reliance on any information contained within our apps. No limit or exclusion of liability contained within these terms will apply in so far as it relates to any liability which cannot be excluded or limited by applicable law.

Indemnity.

You understand that you are personally responsible for your behaviour while using our apps, and agree to indemnify and hold us, all other companies within the same group of companies as Alasdair Cant & Associates Limited, their parents, subsidiaries, affiliates, and their officers, directors, employees and agents harmless from and against any loss, damage, liability, cost or expense of any kind (including legal fees and costs) that they may incur in connection with a third party claim or otherwise, in relation to your use of our apps, the downloading and access of our apps, your violation of these terms or the rights of any third party, disclosure of membership passwords and any other matter in connection with your participation in the services/content provided through our apps.

Suspension of an app.

We do not warrant that functions of our apps and/or any app content will be uninterrupted or error free, that defects will be corrected, or that we or any sources that make them available or enable them to be downloaded are free of viruses or bugs or other material that is malicious or technologically harmful. We may suspend or withdraw or restrict the availability of all or any part of our apps at any time without notice for business and operational reasons.

User-generated content is not approved by us. Our apps may include information and materials uploaded by other users of our apps, including but not limited to comment sections. This information and these materials have not been verified or approved by us. The views expressed by other users on our apps do not represent our views or values.

How we may use your personal information. We will use your personal information as set out in our Privacy Policy.

Updates to our apps and changes to our services.

From time to time we may automatically update the apps and change the services to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the apps for these reasons. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the app and the services.

Changes to these terms.

We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce. We will notify you of a change when you next start the relevant app. If you do not accept the notified changes you will not be permitted to continue to use the app and the service.

We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you if this happens and we will ensure that the transfer will not affect your rights under the contract.

You may not transfer apps to someone else. We are giving you personally the right to use our apps and the services as set out above. Whilst you may have sharing rights as set out above, you may not otherwise transfer the apps to someone else. If you sell any device on which the any of our apps are installed, you must remove them from it.

We may end your rights to use the apps if you break these terms. We may end your right to use the apps at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so. If we end your rights to use the apps you must stop all activities authorised by these terms, including your use of the apps. You must also delete or remove the apps from all devices in your possession and immediately destroy all copies of the apps which you have and confirm to us that you have done this.

We are not responsible for events outside our control. If our provision of any of the apps is delayed by an event outside our control then we will take steps to minimise the effect of the delay.

Governing Law and Jurisdiction.

These terms are governed by English law and the courts of England shall have non-exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these terms or their subject matter or formation. If you live in England you can bring legal proceedings in respect of the apps in the English courts. If you live in Scotland you can bring legal proceedings in respect of the apps in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the apps in either the Northern Irish or the English courts.

Copyright Notice and Licence

Ownership. Except in the case of any content which you create, the copyright in our apps and their contents belongs to us, or has been included with the consent of other copyright owners. Reproduction in any form, printing or downloading of part or all of the contents is forbidden save in accordance with the licence granted below.

Licence to copy for personal use: You may print copies of any item of app content in hard copy for your own personal use provided that you do not edit, alter, amend or delete any part of it or combine it with other material. You may recopy the material to individual third parties for their own personal use only if you: (i) acknowledge the relevant app as the source of the information by including such acknowledgement together with our name and address and the name of the app in the copy of the material; and (ii) inform the third party that the material may not be copied or reproduced in any way. You may not use the material for any commercial purpose or supply the material to any third party for any commercial purpose or gain.

No Transmission. No part of our apps or their contents may be reproduced on or transmitted to or stored in any website or other form of electronic retrieval system. Any waiver of, or failure to delay to enforce, this provision by us in the event of any breach of it on one or more occasion shall not prevent us from subsequently enforcing it in respect of that or any condition breach.

Submitting Content

Ownership.

If you submit content to our apps (including, without limitation, any text, photograph, graphics, video or audio), you grant us an irrevocable, transferable, worldwide licence to use, reproduce, modify, adapt, publish, create derivative works from, distribute and display in public that content in any form and media within or in connection with our apps, at no cost to us and for as long as we require and you warrant that you own or have rights to the intellectual property in such content and have the right to grant this licence. This licence includes the right to grant sub-licences. You waive any moral rights in your contribution. You will indemnify us and keep us indemnified from and against all costs, claims, damages and expenses made against or incurred by us as a result of a third party alleging that the use of such content by us infringes the intellectual property rights of a third party. We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you constitutes a violation of their intellectual property rights, or of their right to privacy.

Submissions.

When submitting content, you agree not to do any of the following:

defame, abuse, harass, stalk, threaten or otherwise violate or infringe the rights of any person or entity (including, but not limited to, rights of intellectual property, confidentiality, or rights of privacy); or
upload or transmit any material which is unlawful, illegal, indecent, defamatory, hateful or racially, ethnically, sexually orientated or otherwise offensive or objectionable, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety or condones illegal or unlawful behaviour, ; or
post content which could be in contempt of court or which could break a court injunction or interdict – this means not posting anything that risks prejudicing on-going or forthcoming court proceedings (such as naming an individual or speculating as to their current whereabouts after a court has issued an injunction or interdict against doing so); or
post content indicating your intention to commit an illegal act;
post content which incites people to commit any crime, including incitement of racial hatred; or
reveal any personal information about yourself (for example your telephone number, location, home address or email address) or third parties; or
upload or transmit files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received and can prove all necessary consents; or
upload or transmit any materials that infringe any patent, trade mark, copyright or other proprietary rights of any third party; or
upload or transmit material that you do not have a right to make available under any law or contractual or fiduciary relationship (such as confidential information); or
upload or transmit any computer viruses, macro viruses, Trojan horses, worms, corrupted files or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or other electronic device; or
use the system of uploading or transmitting content (or any part thereof) in a way that may cause the system (or the servers or networks connected to the system) to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the system is in any way impaired; or
where you are not the author of any material you are uploading or transmitting, delete any author attributions, legal notices or proprietary designations within the material.

We have the right to remove any posting you make if, in our sole opinion, your post does not comply with the content standards set out above or you have otherwise breached these Terms and Conditions.

You must be over the age of 18 to post any content within our apps.